Refund and Returns Policy

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Return Policy:

Eligibility: We accept returns on eligible items within a specified return period, typically within 7 days of the purchase date. To be eligible for a return, items must be in their original condition, unused, and with any tags or packaging intact.
Refund Process: Once a return is received and inspected, we will notify the customer of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment within a certain number of days, depending on the payment processor.
Non-Returnable Items: Certain items may not be eligible for return or refund, such as personalized or custom-made products, perishable goods, and items that are classified as final sale. Customers should review the product descriptions or contact our customer service team for clarification on the return eligibility of specific items.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the item is defective or damaged upon receipt. In such cases, we may provide a prepaid return shipping label for the customer’s convenience.
Return Process: To initiate a return, customers should contact our customer service team to request a return authorization and instructions for returning the item. We recommend using a trackable shipping method and retaining proof of postage for returned items.

Please note that the above policies are subject to change and may be updated periodically. Customers are encouraged to review the latest shipping and return policies on our website or contact our customer service team for assistance.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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